SMS payment recovery for Stripe

Recover 30-50% of failed payments automatically

When a Stripe subscription charge fails, RecoverPing sends your customer an SMS with a one-tap link to update their card. No login, no friction — revenue recovered in minutes.

Ask ChatGPT, Claude, or Google AI

45%

SMS open rate

vs 20-25% for email

30-50%

Recovery rate

of failed payments

< 5 min

Setup time

no code required

Based on SMS industry benchmarks and payment recovery data

The problem

Failed payments are your biggest silent revenue leak

Involuntary churn from declined cards accounts for 20-40% of all subscription churn. Stripe's built-in dunning emails have a 20-25% open rate. SMS has 45%. Reach your customers where they actually see your message.

Without RecoverPing

  • Stripe sends dunning emails that land in Promotions or Spam
  • Customers miss the email and never update their card
  • Subscription canceled after all retries fail
  • Revenue lost permanently — customer may never come back

With RecoverPing

  • Customer gets an SMS within minutes (45% response rate)
  • One-tap link takes them straight to Stripe's payment update page
  • Card updated — Stripe retries the payment automatically
  • Subscription stays active, revenue recovered

ROI Calculator

How much revenue are you losing?

Enter your monthly recurring revenue to see your estimated exposure from failed payments.

$

Total MRR across all active subscriptions

Revenue at risk / mo

~10% of MRR fails monthly

Recoverable / mo

60% recovery rate

Annual potential

vs. plan from $19/mo

Based on industry benchmarks: ~10% of MRR fails monthly; 30–60% recovery with automated outreach.

How it works

Four steps. Five minutes. Done.

No code changes. No complex integrations. Just paste your Stripe API key and start recovering revenue.

01

Connect Stripe

Paste your Stripe restricted API key. We register the webhook automatically. Takes 30 seconds.

02

Payment fails

When a subscription charge is declined, we detect it instantly via Stripe webhooks.

03

Message delivered

Your customer receives an SMS or email with a one-tap link to update their payment method — at the timing you configure.

04

Revenue recovered

Customer updates their card in Stripe's portal. The next retry succeeds automatically.

The customer experience

One tap to fix their payment

Your customer receives a clear, friendly SMS with a direct link to Stripe's payment update page. No login, no app download. They tap, update their card, and their subscription stays active.

  • Personalized with customer name and amount
  • Multi-step flows: SMS, email, or both
  • Custom delay between each step
  • Direct link to Stripe Customer Portal

Pricing

Simple, predictable pricing

Recover just 2 failed payments and the plan pays for itself. No hidden fees, cancel anytime.

Starter

$19/mo

50 SMS/mo

  • Automatic SMS & email on payment failure
  • Multiple recovery templates
  • Basic recovery dashboard
  • Email support
Get started

Cancel anytime

Most popular

Growth

$49/mo

200 SMS/mo

  • Everything in Starter
  • Multi-step recovery flows (up to 3 steps)
  • SMS & email channels with custom delays
  • Unlimited recovery emails
  • Recovery analytics & trends
Get started

Cancel anytime

Scale

$99/mo

500 SMS/mo

  • Everything in Growth
  • Unlimited templates
  • Advanced analytics
  • Priority support
Get started

Cancel anytime

FAQ

Frequently asked questions

How does RecoverPing work with Stripe?
You paste a Stripe restricted API key during setup. RecoverPing automatically registers a webhook on your Stripe account. When a subscription payment fails, we receive the event in real time and execute your configured recovery flow — sending SMS messages and emails from your own domain, each with a one-tap link to Stripe's Customer Portal so your customer can update their card instantly.
Do I need to write any code?
No. Setup takes less than 5 minutes and is entirely point-and-click. Paste your Stripe API key, configure your recovery flow, and RecoverPing handles everything else — webhook registration, message delivery, and payment recovery detection.
What happens when a payment fails?
RecoverPing detects the failure via Stripe webhook and executes your recovery flow automatically. Each step fires at the delay you set — for example, an SMS after 1 hour, a follow-up email after 24 hours. Once the customer updates their card, Stripe retries the payment and remaining steps are cancelled automatically.
How is this different from Stripe's built-in dunning emails?
Stripe's dunning emails have a 20-25% open rate and often land in Promotions or Spam. SMS has a 45% response rate because it hits the lock screen. RecoverPing lets you combine both — build a multi-step flow with SMS and email at custom intervals, so you reach customers on every channel at the right moment.
Can I customize the recovery messages?
Yes. You create reusable templates for SMS and email, then assign one to each step in your recovery flow. Each step can use a different channel and delay — for example, a friendly SMS after 1 hour, an email after 24 hours, and a final SMS after 3 days. Templates support variables like customer name and payment amount.
Can I cancel anytime?
Yes. There are no long-term contracts. You can cancel your subscription at any time from the billing settings — your plan stays active until the end of the current billing period.
Is my Stripe data secure?
Yes. We use Stripe restricted API keys with the minimum permissions required — read invoices, read customers, create customer portal sessions. Your full Stripe secret key is never needed. All data is encrypted at rest and in transit.

Stop losing revenue to failed payments

Set up in 5 minutes. No code required. Start recovering revenue today.

Cancel anytime