WhatsApp
Step 1Your $49.00 payment to Acme still needs attention. Update your payment method:
billing.stripe.com/p/session/…
+1 hour98%+ read rate
Official Stripe app · Reviewed on Marketplace
Recover 30-50% of failed payments automatically
RecoverPing sends a one-tap payment link the moment a subscription charge fails — via SMS, WhatsApp, or email.
30–50% recovery rate · No code required · 5-min setup
The problem
20–40% of subscription churn is recoverable. Most teams never try.
Involuntary churn from declined cards accounts for 20-40% of all subscription churn. Stripe's built-in dunning emails have a 20-25% open rate. SMS and WhatsApp reach 45%+ on mobile. Reach your customers where they actually see your message.
Without RecoverPing
- Stripe sends dunning emails that land in Promotions or Spam
- Customers miss the email and never update their card
- Subscription canceled after all retries fail
- Revenue lost permanently — customer may never come back
With RecoverPing
- Customer gets SMS or WhatsApp within minutes (high mobile response rate)
- One-tap link takes them straight to Stripe's payment update page
- Card updated — Stripe retries the payment automatically
- Subscription stays active, revenue recovered
ROI Calculator
How much revenue are you losing?
Enter your monthly recurring revenue to see your estimated exposure from failed payments.
$
Total MRR across all active subscriptions
Revenue at risk / mo
—
~10% of MRR fails monthly
Recoverable / mo
—
60% recovery rate
Annual potential
—
vs. plan from $19/mo
Based on industry benchmarks: ~10% of MRR fails monthly; 30–60% recovery with automated outreach.
Connect Stripe once. It runs itself.
No code changes. No complex integrations. Just paste your Stripe API key and start recovering revenue.
01
Connect Stripe
Paste your Stripe restricted API key. We register the webhook automatically. Takes 30 seconds.
02
Payment fails
When a subscription charge is declined, we detect it instantly via Stripe webhooks.
03
Message delivered
Your customer receives SMS, WhatsApp, or email with a one-tap link to update their payment method — at the timing you configure.
04
Revenue recovered
Customer updates their card in Stripe's portal. The next retry succeeds automatically.
02 — The customer experience
One tap to fix their payment
Your customer receives a clear, friendly SMS or WhatsApp message with a direct link to Stripe's payment update page. No login, no app download. They tap, update their card, and their subscription stays active.
- Personalized with customer name and amount
- Multi-step flows: SMS, WhatsApp, email, or any mix
- Custom delay between each step
- Direct link to Stripe Customer Portal
Pricing
Pricing that pays for itself the first week
Recover just 2 failed payments and the plan pays for itself. No hidden fees, cancel anytime.
Starter
$19/mo
~$0.38 per message
SMS + WhatsApp quota50/mo
- Automatic SMS, WhatsApp & email on payment failure
- Multiple recovery templates
- Basic recovery dashboard
- Email support
Cancel anytime
Growth
Best value for growing SaaS
$49/mo
~$0.24 per message
SMS + WhatsApp quota200/mo
- Everything in Starter
- Multi-step recovery flows (up to 3 steps)
- SMS, WhatsApp & email channels with custom delays
- Unlimited recovery emails
- Recovery analytics & trends
Cancel anytime
Scale
$99/mo
~$0.20 per message
SMS + WhatsApp quota500/mo
Built for teams recovering $10k+/mo in failed payments.
- Everything in Growth
- Unlimited templates
- Advanced analytics
- Priority support
Cancel anytime
All channels includedUnlimited recovery emailsStripe Customer Portal links10DLC handled for you
Carrier verified
US SMS compliance,
already solved.
Sending payment recovery SMS in the US requires carrier registration, TCPA-compliant opt-in flows, and toll-free verification. We've done all of it — so your merchants never have to think about it.
US Toll-Free Verified
Our toll-free number is carrier-verified. Messages reach customer inboxes reliably, not spam folders.
TCPA-compliant opt-in
Every merchant gets a pre-built, legally compliant SMS consent checkbox.
Automatic opt-out handling
Unsubscribes are honored instantly and retained indefinitely.
Meta approved
WhatsApp templates,
ready to use.
Rolling your own WhatsApp dunning means a Business API account, template submissions to Meta, utility-category rules, and mapping variables by hand. RecoverPing ships pre-approved payment reminders — pick one in the dashboard and add it to your flow.
No Business API setup
Skip Meta Business Manager, BSP onboarding, and webhook plumbing. RecoverPing sends WhatsApp on your behalf — the same way we handle SMS.
Pre-approved utility templates
Payment reminders must use Meta-approved UTILITY templates — not free-form text. Ours are already live. No 24–48 hour submission queue.
Filled in from Stripe
Failed amount, your business name, and the payment update link are injected automatically from the invoice — no Content API or template SID configuration.
One step in your flow
Choose a template, set a delay, assign it to a recovery step. Mix WhatsApp with SMS and email in the same flow — no separate WhatsApp project to maintain.
SMS, WhatsApp & email — one recovery flow
Configure up to 3 steps with custom delays. Each channel fires automatically when a payment fails — no separate tools.
Subscription payment failed
Email
Step 2Action required: update your payment method for Acme
Update payment →
+24 hoursFrom your domain
SMS
Step 3Last chance — update your card or your Acme subscription will cancel:
billing.stripe.com/p/session/…
+3 days45%+ lock-screen opens
Customer updates card → payment retried → recovered
Mix channels in any order. Email is unlimited on all plans.
Common questions
How does RecoverPing work with Stripe?
You paste a Stripe restricted API key during setup. RecoverPing automatically registers a webhook on your Stripe account. When a subscription payment fails, we receive the event in real time and execute your configured recovery flow — sending SMS, WhatsApp, and emails (from your own domain for email), each with a one-tap link to Stripe's Customer Portal so your customer can update their card instantly.
Do I need to write any code?
No. Setup takes less than 5 minutes and is entirely point-and-click. Paste your Stripe API key, configure your recovery flow, and RecoverPing handles everything else — webhook registration, message delivery, and payment recovery detection.
What happens when a payment fails?
RecoverPing detects the failure via Stripe webhook and executes your recovery flow automatically. Each step fires at the delay you set — for example, WhatsApp after 1 hour, a follow-up email after 24 hours, and a final SMS after 3 days. Once the customer updates their card, Stripe retries the payment and remaining steps are cancelled automatically.
How is this different from Stripe's built-in dunning emails?
Stripe's dunning emails have a 20-25% open rate and often land in Promotions or Spam. Mobile channels (SMS and WhatsApp) reach customers on the lock screen or in their messaging app. RecoverPing lets you combine all three — build a multi-step flow with SMS, WhatsApp, and email at custom intervals, so you reach customers on every channel at the right moment.
Can I customize the recovery messages?
Yes. You create reusable templates for SMS, WhatsApp, and email, then assign one to each step in your recovery flow. SMS and email are fully customizable; WhatsApp uses Meta-approved utility templates for payment reminders. Each step can use a different channel and delay — for example, WhatsApp after 1 hour, email after 24 hours, and a final SMS after 3 days.
Can I cancel anytime?
Yes. There are no long-term contracts. You can cancel your subscription at any time from the billing settings — your plan stays active until the end of the current billing period.
Is my Stripe data secure?
Yes. We use Stripe restricted API keys with the minimum permissions required — read invoices, read customers, create customer portal sessions. Your full Stripe secret key is never needed. All data is encrypted at rest and in transit.
Do I need to register 10DLC?
No. RecoverPing handles all 10DLC registration, verification, and carrier compliance for you. When you connect your Stripe account, we automatically set up your 10DLC number and register it with US carriers. You don't need to do anything — just configure your recovery flow and start sending.
Most failed payments recover if you reach the customer in the first hour.
Set up in 5 minutes. No code required. Start recovering revenue today.
Cancel anytime